Privacy policy
This notice explains how Treemar handles information provided through this website and our inquiry channels.
Information you provide
When you send an inquiry, we receive the details you enter, such as your name, business email, company, country or region, product models and sourcing requirements. Please do not include payment card details, identity documents or other sensitive personal information in an inquiry.
How inquiry information is used
Inquiry information is used to respond to your request, discuss products and supply requirements, and manage the related business conversation. Submitting an inquiry does not place an order or complete a payment.
Where inquiries are handled
Website inquiries are stored in the website administration system for review by authorized personnel. The website is hosted through Hostinger. Hosting and website services may process technical information needed to operate and protect the site.
External contact links
If you choose to contact us through WhatsApp, you leave this website and use a service provided by WhatsApp. Its own privacy notice and terms apply to that service. The phone number and message you share there are handled through that channel.
Cookies and technical information
The website may use cookies or similar technical functions needed for site operation and security. Administrator login cookies apply to people signing into the website administration system. We do not use this inquiry form to enroll you in marketing newsletters.
Retention and access
We retain inquiry information for as long as needed to handle your request and related business or legal requirements. Access is restricted to authorized personnel. You can ask us about information you have provided, or request correction or deletion, through our contact channel.
Contact
For privacy questions about an inquiry, contact Treemar on WhatsApp or email support@treemar.com. Include the email address used for your inquiry so the relevant record can be located.
Updates to this notice
This notice may be updated when the website or inquiry handling changes. The version displayed here applies to this website.
